Remote Desktop does not work, because Port 3389 is not open.

Following
http://theillustratednetwork.mvps.or...eshooting.html
I checked : Remote Desktop is enabled, the right Remote Users are selected
and the Exceptions tab for remote desktop is checked on Windows firewall.
TsRdRxaminer confirms that Microsoft RDP is 5.1 version, listening port is
3389 and remote desktop is enabled.
Cmd/ipconfig shows IP address as w.x.y.z.
Can not connect to the host computer on the local Lan.
I definitely know that the Port forwarding of TCP Port 3389 through the Link
WRTP54G router works , because RD works when I change the hard drive.
I reinstalled no-ip, it works.
Security Event Viewer Log does not show the attempt to start remote desktop.
Services.msc shows that Terminal Services is running.
Cmd/ netstat –a shows PC is listening on TCP Port 3389.
PortQryUI shows TCP port 3389 (unknown service): LISTENING
portqry.exe -n 192.168.15.100 -e 3389 -p TCP exits with return code
0x00000000.
But www.canyouseeme.org can not see port 3389, because connection timed out.
Disabling all the protection programs on this computer: MS OneCare Beta, MS
AntiSpyware, AVG and even the firewall did not help.

What else could I check?

Thanks in advance, Gerhard

Its possible the OneCare product is causing this. See this thread from
another person with a similar issue...

http://www.broadbandreports.com/forum/remark,14782948

You might report this as a possible bug to the OneCare Beta folks at MS...

--

Al Jarvi (MS-MVP Windows Networking)

Please post *ALL* questions and replies to the news group for the mutual
benefit of all of us...
The MS-MVP Program - http://mvp.support.microsoft.com
This posting is provided "AS IS" with no warranties, and confers no
rights...

"Gerhard" <Gerhard@discussions.microsoft.com> wrote in message
news:C6D3A423-777F-4BE2-AE26-F8A71971820A@microsoft.com...
> Remote Desktop does not work, because Port 3389 is not open.
>
> Following
> http://theillustratednetwork.mvps.or...eshooting.html
> I checked : Remote Desktop is enabled, the right Remote Users are selected
> and the Exceptions tab for remote desktop is checked on Windows firewall.
> TsRdRxaminer confirms that Microsoft RDP is 5.1 version, listening port is
> 3389 and remote desktop is enabled.
> Cmd/ipconfig shows IP address as w.x.y.z.
> Can not connect to the host computer on the local Lan.
> I definitely know that the Port forwarding of TCP Port 3389 through the
> Link
> WRTP54G router works , because RD works when I change the hard drive.
> I reinstalled no-ip, it works.
> Security Event Viewer Log does not show the attempt to start remote
> desktop.
> Services.msc shows that Terminal Services is running.
> Cmd/ netstat -a shows PC is listening on TCP Port 3389.
> PortQryUI shows TCP port 3389 (unknown service): LISTENING
> portqry.exe -n 192.168.15.100 -e 3389 -p TCP exits with return code
> 0x00000000.
> But www.canyouseeme.org can not see port 3389, because connection timed
> out.
> Disabling all the protection programs on this computer: MS OneCare Beta,
> MS
> AntiSpyware, AVG and even the firewall did not help.
>
> What else could I check?
>
> Thanks in advance, Gerhard
>

I reported to OneCareBeta that another person has the same problem. They
fixed the bug.
Thank you very much for this great help, Gerhard

"Sooner Al [MVP]" wrote:

> Its possible the OneCare product is causing this. See this thread from
> another person with a similar issue...
>
> http://www.broadbandreports.com/forum/remark,14782948
>
> You might report this as a possible bug to the OneCare Beta folks at MS...
>
> --
>
> Al Jarvi (MS-MVP Windows Networking)
>
> Please post *ALL* questions and replies to the news group for the mutual
> benefit of all of us...
> The MS-MVP Program - http://mvp.support.microsoft.com
> This posting is provided "AS IS" with no warranties, and confers no
> rights...
>
> "Gerhard" <Gerhard@discussions.microsoft.com> wrote in message
> news:C6D3A423-777F-4BE2-AE26-F8A71971820A@microsoft.com...
> > Remote Desktop does not work, because Port 3389 is not open.
> >
> > Following
> > http://theillustratednetwork.mvps.or...eshooting.html
> > I checked : Remote Desktop is enabled, the right Remote Users are selected
> > and the Exceptions tab for remote desktop is checked on Windows firewall.
> > TsRdRxaminer confirms that Microsoft RDP is 5.1 version, listening port is
> > 3389 and remote desktop is enabled.
> > Cmd/ipconfig shows IP address as w.x.y.z.
> > Can not connect to the host computer on the local Lan.
> > I definitely know that the Port forwarding of TCP Port 3389 through the
> > Link
> > WRTP54G router works , because RD works when I change the hard drive.
> > I reinstalled no-ip, it works.
> > Security Event Viewer Log does not show the attempt to start remote
> > desktop.
> > Services.msc shows that Terminal Services is running.
> > Cmd/ netstat -a shows PC is listening on TCP Port 3389.
> > PortQryUI shows TCP port 3389 (unknown service): LISTENING
> > portqry.exe -n 192.168.15.100 -e 3389 -p TCP exits with return code
> > 0x00000000.
> > But www.canyouseeme.org can not see port 3389, because connection timed
> > out.
> > Disabling all the protection programs on this computer: MS OneCare Beta,
> > MS
> > AntiSpyware, AVG and even the firewall did not help.
> >
> > What else could I check?
> >
> > Thanks in advance, Gerhard
> >
>
>
>

Excellent...

Thanks for the feed back...

--

Al Jarvi (MS-MVP Windows Networking)

Please post *ALL* questions and replies to the news group for the mutual
benefit of all of us...



"Gerhard" wrote:

> I reported to OneCareBeta that another person has the same problem. They
> fixed the bug.
> Thank you very much for this great help, Gerhard
>
> "Sooner Al [MVP]" wrote:
>
> > Its possible the OneCare product is causing this. See this thread from
> > another person with a similar issue...
> >
> > http://www.broadbandreports.com/forum/remark,14782948
> >
> > You might report this as a possible bug to the OneCare Beta folks at MS...
> >
> > --
> >
> > Al Jarvi (MS-MVP Windows Networking)
> >
> > Please post *ALL* questions and replies to the news group for the mutual
> > benefit of all of us...
> > The MS-MVP Program - http://mvp.support.microsoft.com
> > This posting is provided "AS IS" with no warranties, and confers no
> > rights...
> >
> > "Gerhard" <Gerhard@discussions.microsoft.com> wrote in message
> > news:C6D3A423-777F-4BE2-AE26-F8A71971820A@microsoft.com...
> > > Remote Desktop does not work, because Port 3389 is not open.
> > >
> > > Following
> > > http://theillustratednetwork.mvps.or...eshooting.html
> > > I checked : Remote Desktop is enabled, the right Remote Users are selected
> > > and the Exceptions tab for remote desktop is checked on Windows firewall.
> > > TsRdRxaminer confirms that Microsoft RDP is 5.1 version, listening port is
> > > 3389 and remote desktop is enabled.
> > > Cmd/ipconfig shows IP address as w.x.y.z.
> > > Can not connect to the host computer on the local Lan.
> > > I definitely know that the Port forwarding of TCP Port 3389 through the
> > > Link
> > > WRTP54G router works , because RD works when I change the hard drive.
> > > I reinstalled no-ip, it works.
> > > Security Event Viewer Log does not show the attempt to start remote
> > > desktop.
> > > Services.msc shows that Terminal Services is running.
> > > Cmd/ netstat -a shows PC is listening on TCP Port 3389.
> > > PortQryUI shows TCP port 3389 (unknown service): LISTENING
> > > portqry.exe -n 192.168.15.100 -e 3389 -p TCP exits with return code
> > > 0x00000000.
> > > But www.canyouseeme.org can not see port 3389, because connection timed
> > > out.
> > > Disabling all the protection programs on this computer: MS OneCare Beta,
> > > MS
> > > AntiSpyware, AVG and even the firewall did not help.
> > >
> > > What else could I check?
> > >
> > > Thanks in advance, Gerhard
> > >
> >
> >
> >