I am trying to access my work computer from home, both xp pro. VPN is
authenticated first, then I try to connecting via RDP after that. I then
receive the message "the client couldn't connect to the remote computer." I
enter the ip address of my work computer (given by sys adm) enter my
username and password of my work computer when using RDP to connect. I also
had sys adm log onto my work computer from his own home and he was
successful. I am behind a westell modem and a linksys 4 port router. I don't
know if there is anything else I could do. Help?

do you try to connect to the work computer using the host name or IP? If you use host name, you may try to use the ip.

Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com
"Steven" <s.sfrasier@verizon.net> wrote in message news:%23Hs1y349FHA.252@TK2MSFTNGP15.phx.gbl...
I am trying to access my work computer from home, both xp pro. VPN is
authenticated first, then I try to connecting via RDP after that. I then
receive the message "the client couldn't connect to the remote computer." I
enter the ip address of my work computer (given by sys adm) enter my
username and password of my work computer when using RDP to connect. I also
had sys adm log onto my work computer from his own home and he was
successful. I am behind a westell modem and a linksys 4 port router. I don't
know if there is anything else I could do. Help?

I use the ip address of my work computer supplied by my sys admin at work. The windows firewall is also disabled on my home computer as well.
"Robert L [MS-MVP]" <noreply@hotmail.com> wrote in message news:e3Xtok89FHA.3952@TK2MSFTNGP09.phx.gbl...
do you try to connect to the work computer using the host name or IP? If you use host name, you may try to use the ip.

Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com
"Steven" <s.sfrasier@verizon.net> wrote in message news:%23Hs1y349FHA.252@TK2MSFTNGP15.phx.gbl...
I am trying to access my work computer from home, both xp pro. VPN is
authenticated first, then I try to connecting via RDP after that. I then
receive the message "the client couldn't connect to the remote computer." I
enter the ip address of my work computer (given by sys adm) enter my
username and password of my work computer when using RDP to connect. I also
had sys adm log onto my work computer from his own home and he was
successful. I am behind a westell modem and a linksys 4 port router. I don't
know if there is anything else I could do. Help?

try a simple test. can you ping the IP?

Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com
"Steven" <s.sfrasier@verizon.net> wrote in message news:OwiEKVD%23FHA.3308@TK2MSFTNGP10.phx.gbl...
I use the ip address of my work computer supplied by my sys admin at work. The windows firewall is also disabled on my home computer as well.
"Robert L [MS-MVP]" <noreply@hotmail.com> wrote in message news:e3Xtok89FHA.3952@TK2MSFTNGP09.phx.gbl...
do you try to connect to the work computer using the host name or IP? If you use host name, you may try to use the ip.

Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com
"Steven" <s.sfrasier@verizon.net> wrote in message news:%23Hs1y349FHA.252@TK2MSFTNGP15.phx.gbl...
I am trying to access my work computer from home, both xp pro. VPN is
authenticated first, then I try to connecting via RDP after that. I then
receive the message "the client couldn't connect to the remote computer." I
enter the ip address of my work computer (given by sys adm) enter my
username and password of my work computer when using RDP to connect. I also
had sys adm log onto my work computer from his own home and he was
successful. I am behind a westell modem and a linksys 4 port router. I don't
know if there is anything else I could do. Help?

when I ping, i get the message "request timed out" 3 times and then the window disappears
"Robert L [MS-MVP]" <noreply@hotmail.com> wrote in message news:uJsGTjE%23FHA.2176@TK2MSFTNGP14.phx.gbl...
try a simple test. can you ping the IP?

Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com
"Steven" <s.sfrasier@verizon.net> wrote in message news:OwiEKVD%23FHA.3308@TK2MSFTNGP10.phx.gbl...
I use the ip address of my work computer supplied by my sys admin at work. The windows firewall is also disabled on my home computer as well.
"Robert L [MS-MVP]" <noreply@hotmail.com> wrote in message news:e3Xtok89FHA.3952@TK2MSFTNGP09.phx.gbl...
do you try to connect to the work computer using the host name or IP? If you use host name, you may try to use the ip.

Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com
"Steven" <s.sfrasier@verizon.net> wrote in message news:%23Hs1y349FHA.252@TK2MSFTNGP15.phx.gbl...
I am trying to access my work computer from home, both xp pro. VPN is
authenticated first, then I try to connecting via RDP after that. I then
receive the message "the client couldn't connect to the remote computer." I
enter the ip address of my work computer (given by sys adm) enter my
username and password of my work computer when using RDP to connect. I also
had sys adm log onto my work computer from his own home and he was
successful. I am behind a westell modem and a linksys 4 port router. I don't
know if there is anything else I could do. Help?