when I ping, i get the message "request timed out" 3 times and then the
window disappears
"Robert L [MS-MVP]" <noreply@hotmail.com> wrote in message
news:uJsGTjE%23FHA.2176@TK2MSFTNGP14.phx.gbl...
try a simple test. can you ping the IP?

Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on
http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on
http://www.HowToNetworking.com
"Steven" <s.sfrasier@verizon.net> wrote in message
news:OwiEKVD%23FHA.3308@TK2MSFTNGP10.phx.gbl...
I use the ip address of my work computer supplied by my sys admin at
work. The windows firewall is also disabled on my home computer as well.
"Robert L [MS-MVP]" <noreply@hotmail.com> wrote in message
news:e3Xtok89FHA.3952@TK2MSFTNGP09.phx.gbl...
do you try to connect to the work computer using the host name or IP?
If you use host name, you may try to use the ip.

Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on
http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on
http://www.HowToNetworking.com
"Steven" <s.sfrasier@verizon.net> wrote in message
news:%23Hs1y349FHA.252@TK2MSFTNGP15.phx.gbl...
I am trying to access my work computer from home, both xp pro. VPN
is
authenticated first, then I try to connecting via RDP after that. I
then
receive the message "the client couldn't connect to the remote
computer." I
enter the ip address of my work computer (given by sys adm) enter my
username and password of my work computer when using RDP to connect.
I also
had sys adm log onto my work computer from his own home and he was
successful. I am behind a westell modem and a linksys 4 port router.
I don't
know if there is anything else I could do. Help?