Problem with Remote Assistance

I'm using Norton Internet Security 2006 and have the Remote Assistance
program permitted to send invites and Outlook 2003 to send out a remote
assistance invitation. When I look at the status it shows the email address
I sent the invite to and says the status is open but in my outbox folder I
have a message for the invite that was created but it says it wasn't sent
out. Shoudn't this appear in my Sent Items folder?