Hi,

When a Requestor submits an invitation to me to provide Remote Assistance,
is it possible for me to accept the invitation and take control of the
requestor's computer without him being at his computer? Or does he have to
acknowledge my actions? Thanks.

Ianmeister wrote:
> When a Requestor submits an invitation to me to provide Remote
> Assistance, is it possible for me to accept the invitation and take
> control of the requestor's computer without him being at his
> computer? Or does he have to acknowledge my actions? Thanks.

Remote "Assistance".
The requestor has to be there to accept your attempt to assist - or it
really is not assistance.

If you need something else - use Remote Desktop or a third-party utility
like "UltraVNC".

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html